Frequently Asked Questions

We specialize in professional installation services for security and technology systems. Our main focus is CCTV camera installation for homes and businesses. Additional services include TV mounting, home automation, Wi-Fi setup, networking and cabling, alarm systems, access control systems, speaker and home theatre setups, and Starlink internet installation. Every service is designed to enhance safety, connectivity, and convenience.

Yes. We follow a consultation-first approach. A technician will visit your location to assess your security or tech setup needs. This ensures that the equipment we recommend is suitable for your space, and the installation is properly planned. This personalized evaluation is the first step in delivering a solution that truly fits your environment.

We are based in Brampton and serve the Greater Toronto Area, including Toronto, Mississauga, Vaughan, North York, and Etobicoke. We also extend our services to surrounding cities like Oshawa, Barrie, London, and Niagara. If you’re located anywhere in Southern Ontario, reach out to see if we can assist you—we’re happy to travel for the right project.

Yes. CCTV camera installation is our core service and the foundation of our business. We specialize in setting up high-quality, reliable surveillance systems tailored to each location, whether it’s a private home, retail store, or office building.

Absolutely. While we often supply and install equipment ourselves, we’re also happy to install devices you’ve already purchased—including cameras, alarms, and smart devices. You’ll get the same professional setup and guidance.

No, we do not sell equipment online or list product catalogs. Our focus is on providing a personalized experience through consultation and installation. However, we showcase trusted brand logos on our site to give you an idea of the high-quality products we work with.

We work with top-tier brands to ensure performance and reliability. Some of the trusted brands we use include Hikvision, HiLook, Lorex, Guarding Vision, Ezviz, DSC, Honeywell, Alarm.com, Ring, Nest, RBH, Kantech, Ubiquiti UniFi, and Paradigm. These are chosen based on your needs and the space we’re working in.

We don’t offer set pricing online because every project is unique. Quotes are provided after an on-site consultation, where we evaluate your location, requirements, and preferences. This allows us to deliver fair, accurate pricing based on real needs—not guesswork.

Yes. We understand that security issues don’t always happen during business hours. While our standard hours are Monday to Saturday, 9 AM to 7 PM, we are available for urgent or emergency service calls after hours, including Sundays and late evenings. Just give us a call, and we’ll do our best to respond quickly.

Yes. We offer a 2-year warranty on all hardware we supply and install. Additionally, our installation labor is covered for 1 year. If any issues arise due to faulty equipment or installation within those periods, we’ll resolve them at no extra cost.

While we handle access control and smart lock installations, we partner with a licensed locksmith for traditional locksmith work like rekeying or code-compliant mechanical lock installations. This ensures you get both tech and legal accuracy for complete security.

Yes, we are Control4 certified, which allows us to design and install advanced smart home systems. We can help automate lighting, blinds, HVAC, audio, video, and more. Every system is tailored to your lifestyle and controlled from one easy-to-use interface.

Definitely. We install wireless access points (APs) to help improve signal coverage throughout your space. We work with trusted brands like Ubiquiti UniFi, TP-Link, and D-Link. While we don’t perform formal heat-mapping tests, we aim for strong, reliable performance across your home or business.

We professionally mount TVs of all sizes using fixed, tilting, or full-motion brackets. Our service includes wire concealment at no extra cost for a clean, organized look. Whether it’s your living room or a commercial space, we’ll make sure your setup looks great and functions flawlessly.

Yes. We offer installation services for Starlink satellite internet. If you’ve ordered Starlink hardware and need help setting it up at your home or remote property, we can handle the physical install and configuration.

Simply call, email, or fill out our contact form to schedule a consultation. We’ll follow up to arrange a technician visit, assess your needs, and walk you through the next steps. There’s no obligation—it’s all about finding the right solution for your space.

No, we don’t promote or package ongoing maintenance plans. However, if something needs attention, we’re always available for support. Our warranty covers you for hardware and installation issues, and we’re just a phone call away for any service concerns.

Yes. While we don’t have a formal privacy policy page yet, your information is treated with care and confidentiality. We only use your details to follow up on your request—we never share or sell your contact information.

No. We believe in transparent, no-pressure service. There are no hidden charges or long-term subscription requirements. You pay for the installation and equipment, and that’s it—no surprise fees or commitments.

We strive to offer the best service possible, but some issues—like extreme weather or manufacturer defects—may be outside our control. Our simple disclaimer is: We strive to offer the best service to our customers but are not responsible for events beyond our control.
We always aim to make things right within reason and will support you as much as possible.